Gartner® Names Five9 a Magic Quadrant Leader™ See Why
Five9 has acquired Acqueon Learn More

Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

Placeholder image

5 Accredited Partner Applications Powered by Five9 VoiceStream to Help Deliver Results

Last month, we shared an introduction to Five9 VoiceStream and how it can help you reimagine the contact center experience. In this post, we will dive deeper into five accredited partner applications that are powered by Five9 VoiceStream.
Placeholder image
Julian Tiongson Manager, Product Marketing

Julian Tiongson specializes in product marketing with emphasis on product messaging, positioning, and go-to market initiatives. He is a well-rounded marketer starting his early career from wide range of social media marketing, email marketing, content marketing, and has since transitioned into product marketing in the later stages. This has brought a unique position to his product marketing style with deeper understanding of the full customer life cycle.

Placeholder image

Five9 Summer Intern Spotlight: Celebrating the Class of 2021

This summer has been an exciting one at Five9, and we were proud to kick it off by welcoming 45 interns to our intern program.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Placeholder image

Zoom to Acquire Five9 and Build the Customer Engagement Platform of the Future

Rowan Trollope, Five9 CEO, states, "I believe the combination of Zoom and Five9 will be a game changer. Joining forces will create a transformative opportunity for two strong companies with complementary capabilities and shared values." More regarding the news that Five9 has entered into a definitive agreement to be acquired by Zoom in this blog post...
Placeholder image
Rowan Trollope CEO

Rowan is a recognized Silicon Valley leader and has a depth of experience in software solutions and cloud innovation. He is a self-proclaimed geek and taught himself to program on a Commodore 64 at a local Radio Shack and holds a number of patents in computer security and operating systems.

Placeholder image

Reimagining the Contact Center Experience with Five9 VoiceStream

It has traditionally been difficult integrating real-time applications into the contact center and rightfully so--that's where Five9 VoiceStream comes into play to power such applications.
Placeholder image
Julian Tiongson Manager, Product Marketing

Julian Tiongson specializes in product marketing with emphasis on product messaging, positioning, and go-to market initiatives. He is a well-rounded marketer starting his early career from wide range of social media marketing, email marketing, content marketing, and has since transitioned into product marketing in the later stages. This has brought a unique position to his product marketing style with deeper understanding of the full customer life cycle.

Placeholder image

Five9 Announces Partnership with Bolt Data

The Five9 Global Partner Ecosystem is an extremely important facet of Five9’s holistic operation. We value our partners greatly, and we make sure to choose partners who align with our vision to help organizations reimagine their customer experience strategy. That’s why we’re excited to announce that we’ve recently entered a teaming agreement with Bolt Data.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Placeholder image

Part 6: How PAR Technology Continues to Drive Efficiency and Deliver Superior CX with UC Integration

This past year has been challenging for many and the challenge arose for PAR to enable its agents to work from anywhere. Moving to a cloud-based solution with Five9 and Zoom Phone allowed just that and provided more flexibility with integration across the board.
Placeholder image
Julian Tiongson Manager, Product Marketing

Julian Tiongson specializes in product marketing with emphasis on product messaging, positioning, and go-to market initiatives. He is a well-rounded marketer starting his early career from wide range of social media marketing, email marketing, content marketing, and has since transitioned into product marketing in the later stages. This has brought a unique position to his product marketing style with deeper understanding of the full customer life cycle.

Placeholder image

Part I: The Contact Center, Retail’s NRF Converge, and the Post-Pandemic Shopper

Why were the words "Contact Center" not mentioned at the 2021 National Retail Federation's Converge conference?
Placeholder image
Jeff Woodland Director of Vertical Marketing

Call 1-800-553-8159 to learn more about Five9

View Demo Icon

View Demo
Get a Quote Icon

Get a Quote
Chat Icon

Chat