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Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

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[Webinar] Cloud Contact Centers: Testing The Waters

Your CIO understands these benefits at this point so here are some ideas for testing cloud options that leverage existing investments, rather than uprooting and forklifting them out.
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Five9 Recognized by the Stevie Awards as a Company of the Year!

We’re proud to announce that the 2017 Stevie International Business Awards recognized Five9 in the “Company of the Year” category.
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[Video] Consistently Amazing Customer Experiences

Five9 launches Summer Release 2017 providing a powerful cloud platform that enables digital transformation.
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Five9 Launches Summer Release 2017, Major Release for Global Enterprises

Cloud platforms with modern architecture enable companies to embrace digital transformation and provide holistic views of end-to-end customer journeys across all touchpoints.
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The Contact Center of the (Near) Future

Contact center agents, even today, are largely segmented; they have chat, phone and email teams.
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Top 5 Reasons I Recommend Five9 as a Place to Work

From reading Glassdoor reviews to when I came onsite for interviews, I could tell there was something special about this place.
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Congratulations! EY Names Mike Burkland Entrepreneur Of The Year 2017 Winner

Mike Burkland, CEO & President, Five9 was recently named a Winner in the Entrepreneur Of The Year 2017 Northern California.

Call 1-800-553-8159 to learn more about Five9