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Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

Intern class of 2022

National Intern Day Spotlight Series: Calvin Kamson

Five9 is celebrating interns like Calvin Kamson in celebration of National Intern Day on July 28th.
Sarah Joven
Sarah Joven Corporate Communications Intern

Intern for the Five9 Corporate Communications and Brand team, supporting media relations, thought leadership, and corporate blog programs. 

Five9CXSummit

CX Summit Spotlight: Five9 Knows Workforce Optimization

Five9 WFO, which will be a hot topic at our upcoming CX Summit, allows for easy staffing forecasts and an adaptable platform to avoid the stress of spreadsheets.
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Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

CXS 2022

Live from Las Vegas, Five9 CX Summit

We dedicate CX Summit to helping our customers and prospects put real life at the heart of their customer service.
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Allison Wilson Director of Media and Analyst Relations

Leading media and analyst relations to drive awareness, perception and preference for the Five9 brand. 

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Improving Local Government Contact Center Experiences

The Five9 IVA provides a personalized experience for all citizens throughout different channels, simplifying municipal services.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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How Enterprises use Gamification and Performance Management to Drive Success

Learn how large enterprises use Five9 Gamification and Five9 Performance Management to drive success.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Five9 is a Workforce Innovation of the Year Finalist at the CCW Awards

Join Five9 at Customer Contact Week 2022  

Customer Contact Week is an amazing opportunity for companies to grow and improve their customer service. Here is a quick rundown of everything to expect from Five9 at CCW.
Kevork Hill
Kevork Hill Five9 Content Strategy Intern
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Enhance Self-Service Support with Real-time Audio and Data

Five9 enhances VoiceStream to enable contact centers to use any third-party application to take advantage of real-time audio and data from customer-agent interactions.
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Julian Tiongson Manager, Product Marketing

Julian Tiongson specializes in product marketing with emphasis on product messaging, positioning, and go-to market initiatives. He is a well-rounded marketer starting his early career from wide range of social media marketing, email marketing, content marketing, and has since transitioned into product marketing in the later stages. This has brought a unique position to his product marketing style with deeper understanding of the full customer life cycle.

Call 1-800-553-8159 to learn more about Five9

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