Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

Meet Chris Mitchell, Five9 Director of Channel Partners in Canada

Five9

Get to know our new Canada-based lead--here to help grow our partner ecosystem.

Kelly McDonald Senior Marketing Manager

As marketing lead for the Five9 partner business, I get to work with our high-energy sales teams and our awesome ecosystem partners to help drive business and grow revenue. I have a BS and an MBA from Creighton University Heider College of Business and am based out of Omaha, NE.

Harness the Power of AI in Customer Experience at Five9 CX Summit

Events

If you're eager to harness the power of AI to help you drive meaningful customer engagement, then you won’t want to miss Five9 CX Summit in Las Vegas from August 15 to 17. Read on to find out how AI is transforming the industry and how you can optimize it to meet your customers' needs at Five9 CX Summit.

Trisha Gouveia Senior Director, Integrated Marketing

A creative, passionate and highly accomplished leader credited with more than 25 years of industry experience combining leadership, event management and integrated marketing communications in the high technology sector.

Five9 Celebrates Asian American & Pacific Islander Heritage Month

Five9

For the month of May, Five9’s employee resource group, APIDA, celebrated Asian American & Pacific Islander Heritage Month. Learn more about how Five9 celebrated and honored this month with our employees.

Alondra Mendoza Social Marketing Coordinator

Five9 CX Summit: Unleash the Power of People & Technology in Vegas!

Events

In today’s ever-evolving, consumer-driven world, expected customer service is no longer the way to go to keep customers loyal. Today it is about a personalized customer experience. Curious to learn more? Come to our CX Summit this August to learn more about solutions that bring joy to the customer experience and discover the secrets behind the power of people and technology. Learn how to craft exceptional interactions in an exciting, fun-filled environment!

Trisha Gouveia Senior Director, Integrated Marketing

Five9 CX Summit is Back! Hello Vegas!

Events

Are you ready to dive into the world of customer experience and discover the secrets to crafting exceptional interactions in an exciting, fun-filled environment? Then look no further and join us for Five9 CX Summit from August 15 to 17 in Las Vegas.

Trisha Gouveia Senior Director, Integrated Marketing

6 Reasons to Use a Five9 TAM

Five9

Have you ever wanted a team member that functions as part of your organization to provide support and expertise in the areas of Contact Center Operations, Five9 Software, and Technology? Here are six reasons why you might consider utilizing a Five9 TAM.