Delivering world-class CX is at the heart of everything we do here at Five9. Andy Dignan looks at how this equates to continual investment in our Partner ecosystem.
Our number one priority is to make sure our customers and our employees are safe and that they have the level of business continuity that they need. We created the Five9 FastTrack Deployment program to help customers keep their businesses operating.
At Five9, we believe in building a best of breed ecosystem of partners, and honoring our standout partners for their commitment to our mutual customers and ability to deliver consistent results. At this year’s Five9 CX Summit, we presented our first ever Five9 Partner Awards to our high-achieving ecosystem partners.
Five9 is excited to announce that two of our outstanding Five9 channel leaders were recently recognized for their dedication and contributions to the partner community and their ability to lead the partner channel forward in 2021.
Stay Calm and Try Not to Scream While on Zoom is the title of my new self-help book which I’ve written since being in quarantine. With all the craziness that is going on now, I thought that I would share my work from home experience – illustrating how unglamorous life at home can be and the calm guy that my colleagues see during a Zoom meeting is far from the truly chaotic life that is my house.
You could say, "poor customer experience is eating your customers.” There is no doubt we are in the "customer experience" era. Customers now have leverage in choosing which brands and companies they will spend their money with.
I’m proud of how many strong female leaders we have within the Five9 organization in all parts of business, from engineering to customer advocacy to HR and marketing.
