The AI Promise
March 27th
Five9 AI Playbook: Aligning Deployment with CX Strategy
Implementing Generative AI requires careful planning—from configuring prompts and setting up guardrails to ensuring a smooth integration. Proper deployment strategies are crucial for optimizing performance and enhancing customer interactions. Join our webinar to hear the strategic approach to deploying AI for CX.
March 28th
Women in CX Roundtable: The Power of More
Join us for a dynamic Customer Experience Women’s Month Roundtable alongside inspiring female leaders from our customer community. This engaging discussion will explore The Power of More—how AI-driven innovation is shaping the future of CX, how businesses can unlock more value from every interaction, and how providing more choice through self-service and automation is empowering customers like never before.
The AI Promise
April 24th
Five9 AI Playbook: Optimizing AI for Efficiency
AI integration is a must in the contact center today, but it’s not a set it and forget it solution. Join our webinar April 24 at 9 am PT/ 12 pm ET as our AI experts discuss the critical steps on tunina AI models for higher accuracy and improved efficiency, ultimately delivering better value for your CX.
Verticals
April 29th
Teaming Up for Success in Government: Five9 and MSFT Teams
Join us Thursday, April 29 at 10 am PT, to learn why Five9 and Microsoft Teams UC integration increases first time call resolution (FTR) and allows multiple departments to stay connected overcoming information silos.
