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Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

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[WEBINAR] 5 Customer Experience Pitfalls to Avoid

Quality customer experience is vital for every business. However, enterprises continue to make common CX mistakes that often lead to agent turnover and the loss of key customer insights that are crucial to winning and keeping business.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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[PODCAST] Debunking Myths About Migrating to the Cloud w/ Patrick Watson

What’s the #1 reason why you haven’t moved to the cloud? It’s different? It’s scary? It’s a lot of work?
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Kendall Taylor Corporate Communications Manager

Kendall Taylor specializes in social media, internal communications, media relations, employee advocacy, and corporate communications. She is a huge fan of Inferno Pilates, the Kansas City Chiefs, and Arrested Development. Kendall holds a bachelor’s degree in journalism with an emphasis in strategic communications from the University of Nevada.

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[PODCAST] You're Deploying AI Wrong and Here's How to Fix It w/ Rowan Trollope and Jonathan Rosenberg Pt. 3

Join us for Pt. 3 of our conversation with Five9 CEO, Rowan Trollope, and Five9 CTO and Head of AI, Jonathan Rosenberg, on That's Genius.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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[PODCAST] You’re Deploying AI Wrong and How to Fix It Pt. 2 w/ Rowan Trollope and Jonathan Rosenberg

A contact center agent that has these two superpowers: They know all the answers AND don’t have to do any typing.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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CX Summit ’19: Discover how AI is Transforming CX

Five9 CX Summit is just a matter of weeks away! With over 30+ sessions covering everything from the latest trends, technologies and Five9 products, it’s guaranteed to be a must-see.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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[PODCAST] You’re Deploying AI Wrong and Here’s How to Fix It Pt. 1 w/ Rowan Trollope and Jonathan Rosenberg

Rowan Trollope, our CEO at Five9, and Jonathan Rosenberg, CTO and Head of AI, came on this week’s episode of That’s Genius!, and here’s what they said: Think about how you can strategically place AI to be helpful instead of just inaccurate.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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Next Stop: Sao Paulo

Five9 will be sponsor and exhibitor at the Zendesk showcase in Sao Paulo on August 7th. This event, the fourth edition of Zendesk Showcase Sao Paulo, is just one of a series of events in 10 cities around the world and brings together over 1,800 professionals interested in improving customer experience.
Sabine Winterkamp
Sabine Winterkamp Vice President of International Marketing

Call 1-800-553-8159 to learn more about Five9

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