Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

[Webinar] How Booker Transformed Their Customer Experience with Oracle and Five9

Cloud

Learn how Booker reduced call volume by 34%, boosted NPS, all growing the business by 20%.

Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Congratulations Five9 VP Corporate Marketing, Niki Hall, Wins Stevie Women in Business Award

Five9

In November, Niki Hall, VP Corporate Marketing Five9, won a Silver Stevie Women in Business Award.

Five9

Customer Interactions Beyond the Phone

Customer/Digital Engagement

Since the contact center evolution, we are moving into the era of Customer Engagement Centers.

Sabine Winterkamp Vice President of International Marketing

Dreamforce 2017: The Holiday That Keeps On Giving

Events

Here are some of my highlights from my time at Dreamforce this year.

Brian Schnack Senior Director, Product Management, CRM and Partner Ecosystem

Brian Schnack is an Iowa-born friend, parent, spouse, rugby teammate, and product manager. He attended West Point (where he moved fast and broke things), graduated from the University of Iowa, and ultimately moved to Santa Cruz. Brian has 20+ years’ experience designing and product managing the world's leading CRM- and Contact Center solutions.

Employee Diary: My First Six Months at Five9

Five9

I knew that if Niki was at the helm of corporate marketing, Five9 would be an organization I would like to be a part of.

Five9

My First Year at Five9: A Year-Long Thanksgiving Feast

Five9

I started reflecting on my first year at Five9 and what I’ve accomplished over the past twelve months.

Five9

Niki Hall, VP Corporate Marketing, Five9, Named Finalist for Stevie Women in Business Award

Five9

Niki Hall, VP Corporate Marketing Five9, was recently named a finalist for a Stevie Women in Business Award.

Five9

Five9 Blog

[Webinar] How Booker Transformed Their Customer Experience with Oracle and Five9

Congratulations Five9 VP Corporate Marketing, Niki Hall, Wins Stevie Women in Business Award

Customer Interactions Beyond the Phone

Dreamforce 2017: The Holiday That Keeps On Giving

Employee Diary: My First Six Months at Five9

My First Year at Five9: A Year-Long Thanksgiving Feast

Niki Hall, VP Corporate Marketing, Five9, Named Finalist for Stevie Women in Business Award

Call 1-800-553-8159 to learn more about Five9