Events

Rowan Trollope: The Machine Brings Mastery, and Humans Provide the Heart

Events

Next month, we will be packing up our bags and heading out for some sunshine and palm trees at Enterprise Connect 2019 in Orlando, Florida. This year, Five9 is proud to bring theCUBE to #EC19! To kick things off, our CEO Rowan Trollope sat down with John Furrier, Co-CEO at theCUBE, to discuss all things cloud, contact center, and AI.

Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Five9 at ICMI’s Contact Center Demo 2018

Events

Viva Las Vegas! Next week, I will head to the bright lights of Las Vegas for ICMI’s Contact Center Demo Conference where I have the pleasure to speak with Emily Cramer, Call Center Technical Project Manager at Penn Foster.

Scott Kolman Senior Vice President, Corporate and Product Marketing

Scott Kolman is the Senior Vice President, Corporate and Product Marketing at Five9 with responsibility for the overall positioning and promotion of the Five9 product portfolio. Scott has an extensive background in technology marketing and is a recognized professional with expertise in the contact center, cloud and customer experience industry. Prior to joining Five9, Scott held marketing leadership positions at Genesys, Synchronoss Technologies, SpeechCycle, Amdocs, Lucent Technologies and Octel Communications.

Five9 to Present at CallMiner LISTEN 2018

Events

Next week Five9 will be heading down to Clearwater Beach, Florida to catch some waves with our fellow Forrester Wave Leader, CallMiner! Between enjoying the sunshine and hitting the beach, Five9 is excited to announce that we will be presenting at CallMiner LISTEN 2018.

Kelly McDonald Senior Marketing Manager

As marketing lead for the Five9 partner business, I get to work with our high-energy sales teams and our awesome ecosystem partners to help drive business and grow revenue. I have a BS and an MBA from Creighton University Heider College of Business and am based out of Omaha, NE.

Rowan at Dreamforce 2018: “The contact center will change more in the next 5 years than the past 25 years combined”

Events

Telling a room full of Dreamforce attendees that customer service has become worse could be considered a risky move.

Five9

Five9 Trailblazers Showcased at Dreamforce 2018

Events

During Dreamforce 2018, we spotlighted Five9 customers who are innovating and trailblazing to create better contact center experiences. Below we are sharing why these trailblazers deserve a round of applause:

Five9

Five9 Enabling Trailblazers Leading the Way in Cloud Contact Center

Events

During Dreamforce 2018, September 25-28, Five9 will be announcing four Five9 customer trailblazers. Trailblazers will be notified the week before Dreamforce and announced during Dreamforce, September 25-28.

Five9

Five9 Leading the Way at Dreamforce 2018

Events

Each year Salesforce ups the ante, and Dreamforce gets bigger, bolder and brighter. This year is no exception and Five9 has tons of exciting events for you to attend.

Five9

[Event] Salesforce Executive Breakfast Panel

Events

We are excited to travel to New York for the Salesforce World Tour on April 26 where we have the privilege to hold an executive panel with Salesforce to kick off the day.

Kelly McDonald Senior Marketing Manager

OPGs to Hipsters: Enterprise Connect 2018 Recap

Events

I just spent the last week in Orlando, Florida at Enterprise Connect, meeting with Five9’s great customers, our partners, industry analysts, as well as my industry colleagues.