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Carolina's Blog

Crossing the CX Boundary

A couple of weeks ago, I had the opportunity to be one of the team members who represented Five9 together with one of our partners in country, Nuveto, for the first time in a big industry event in Spain. The event was held in Madrid at the Kinépolis cinema, where we had the pleasure of positioning our brand, celebrating the 25th anniversary of EXPO Customer Relationship, IFAES.
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Five Key Themes that Defined Five9 CX Summit 2022

Five9 CX Summit explored buzzworthy technologies like AI and analytics, employee engagement, and the future of the contact center.
CXS 2022 Sponsors

CX Summit Spotlight: Five9 Partners Showcase CX Solutions for Real Life

Alongside 40 partner sponsors, Five9 will highlight innovative solutions at CX Summit.
CXS 2022

Live from Las Vegas, Five9 CX Summit

We dedicate CX Summit to helping our customers and prospects put real life at the heart of their customer service.
Five9 is a Workforce Innovation of the Year Finalist at the CCW Awards

Join Five9 at Customer Contact Week 2022  

Customer Contact Week is an amazing opportunity for companies to grow and improve their customer service. Here is a quick rundown of everything to expect from Five9 at CCW.
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CX Summit LATAM – Nov 9th 2021

Em nome da equipe da Five9 LATAM, estou muito felizes em anunciar que estamos sediando nosso segundo CX Summit LATAM no dia 9 de novembro às 10h da manhã.
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CX Summit LATAM – Nov 10th 2021

A nombre del equipo de Five9 LATAM, me complace anunciar que vamos a celebrar nuestro segundo CX Summit LATAM, el 10 de noviembre a las 9:30 a.m. EST.
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3 Gründe, uns auf dem Contact Center Summit zu besuchen!

Sie werden die Gelegenheit haben, die neuesten Trends im Bereich Contact Center Technologien zu entdecken und zu erfahren, wie die Technologie von Five9 Unternehmen dabei hilft, die von Kunden erwarteten Erfahrungen zu liefern und wie sie Ihre Agenten motiviert und unterstützt. 
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CX Summit Spotlight: All eyes on AI

These days, artificial intelligence doesn’t always have to feel artificial. In fact, many organizations are using AI to create a more human customer experience. If you have ever wondered how this technology can improve service and operations in your contact center, then you won’t want to miss the AI track at this year’s Five9 CX Summit.
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CX Summit Spotlight: Reimagining Call Centers in the Cloud

Your contact center is your new front door. But have you put out a proper welcome mat? What technology is needed to ensure a seamless workstream between your front door, welcome mat and the world? Two words: the Cloud. Five9 embraces the future, and we are helping businesses reimagine how they will keep pace.
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