Five9 Liftoff for Cisco Users

The Five9 Liftoff for Cisco program offers Contact Center Enterprise and Express users a series of capabilities to ease the transition from on premises systems to Five9. The transition can happen in stages or all at once—a pace you control. At each step, Five9’s experienced, former Cisco technical staff make the transition to Five9 as smooth as possible.

Download the data sheet to learn how:

• A comprehensive operational review sets the stage of understanding your topology and goals while mapping out a transition plan
• Standard and custom report enable you to not miss a beat in your contact center
• Outbound and self-service are two options for pacing a migration—transitioning some capabilities while retaining others
• Telephony Connect allows your contact center agents to consult non-agent experts residing on your Communications Manager UC system