Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

Rowan at Dreamforce 2018: “The contact center will change more in the next 5 years than the past 25 years combined”

Events

Telling a room full of Dreamforce attendees that customer service has become worse could be considered a risky move.

Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

National Customer Service Week: Five Stars for Five9

Five9

The first week of October means the beginning of pumpkin spice and sweater weather, but more importantly it’s National Customer Service Week. In recognition of this week, we’ve compiled a few Trustpilot reviews that embody the Five9 customer experience – because who better to hear from than our customers themselves.

Kendra Riley Vice President of Enterprise Account Management

Kendra Riley is the Vice President of Enterprise Account Management at Five9

Five9 Trailblazers Showcased at Dreamforce 2018

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During Dreamforce 2018, we spotlighted Five9 customers who are innovating and trailblazing to create better contact center experiences. Below we are sharing why these trailblazers deserve a round of applause:

Five9

5 Things You Don’t Want to Miss at DF18

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We’re just a few days away from Dreamforce 2018 and we couldn’t be more excited. That being said, it can be overwhelming with so many activities going on at all times. To help prioritize, we’ve narrowed it down to five things you don’t want to miss at DF18.

Niki Hall Chief Marketing Officer

Five9 Enabling Trailblazers Leading the Way in Cloud Contact Center

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During Dreamforce 2018, September 25-28, Five9 will be announcing four Five9 customer trailblazers. Trailblazers will be notified the week before Dreamforce and announced during Dreamforce, September 25-28.

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Five9 Leading the Way at Dreamforce 2018

Events

Each year Salesforce ups the ante, and Dreamforce gets bigger, bolder and brighter. This year is no exception and Five9 has tons of exciting events for you to attend.

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[Webinar] How to Pair Your Contact Center and UC Solutions (And 3 Big Reasons Why You Should)

Have you ever called a customer support line, waited forever to talk to an agent and no one ever answers? Or you finally get through to someone who seems entirely lost when it comes to your question and has to put you on never ending hold to find the answer?

Peter Milligan Senior Product Marketing Manager

Five9 Blog

Rowan at Dreamforce 2018: “The contact center will change more in the next 5 years than the past 25 years combined”

National Customer Service Week: Five Stars for Five9

Five9 Trailblazers Showcased at Dreamforce 2018

5 Things You Don’t Want to Miss at DF18

Five9 Enabling Trailblazers Leading the Way in Cloud Contact Center

Five9 Leading the Way at Dreamforce 2018

[Webinar] How to Pair Your Contact Center and UC Solutions (And 3 Big Reasons Why You Should)

Call 1-800-553-8159 to learn more about Five9