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Five9 Blogs

Five9's Genius AI Process

Five9 Genius AI Process: A Strategic Approach to Deploying AI Successfully in CX

Deciding which customer experience (CX) platform to use is a significant decision for your company. Additionally, considering how to leverage AI to enhance customer interactions can make this decision even more challenging. The result: AI initiatives face significant hurdles and high abandonment rates.

 

Kelli McMillan Recognized a Inclusive Channel Leader 2024

Kelli McMillan Honored in 2024 Inclusive Channel Leaders List

We're proud to announce that Kelli McMillan, Five9 Director of Channel Sales, is among the honorees included on the 2024 CRN Inclusive Chanel Leaders list. The list recognizes over 100 individuals across the channel who are dedicated to building an inclusive culture where everyone can thrive and reach their full potential.

Pride 2024

Celebrating Pride Month and Cultivating Inclusive Workplaces

As June unfolds, rainbow flags wave high, and vibrant celebrations mark the start of Pride Month worldwide. It's a time to honor the LGBTQ+ community's rich history, acknowledge the ongoing struggle for equality, and celebrate the diverse identities that enrich our society. At Five9, Pride is a month of celebration, not only for its symbolic value but also for the chance to foster a workplace where everyone feels valued and respected.
CRN Women of the Channel

Channel Women Leading Five9’s Growth and Innovation

The CRN Women of the Channel list recognizes women demonstrating exceptional channel leadership, strategic vision, and advocacy.
IPO Anniversary

Five9’s 10-year IPO Anniversary: A Journey of Growth and Innovation

Today marks a major milestone as we celebrate Five9’s 10-year anniversary as a publicly-traded company.
shaking hands

Why I Joined Five9

I’ve spent 30 years working with customers, tech providers, and clients in the customer service space. Here are five compelling reasons why I joined Five9.
IWD

Empowering Perspectives: Five9 Female Executives Share the Career Advice that Impacted Them Most

I’m proud of how many strong female leaders we have within the Five9 organization in all parts of business, from engineering to customer advocacy to HR and marketing. 
Google Cloud Marketplace

Five9 Takes Flight on Google Cloud Marketplace

With our new listing on Google Cloud Marketplace, Five9 is poised to help even more businesses achieve their CX goals.
HHM

Hispanic Heritage Month: Cooking Carries Our Stories

Cooking carries our stories, and our meals bring people together. This Hispanic Heritage Month, learn more about how our Five9 Hispanic American employees celebrate this month and what favorite recipe carries THEIR story. 
ServiceNow

Five9 Advances to Platform Tier in ServiceNow's Build Partner Program

Five9 has advanced to the Platform Tier in ServiceNow's Build Partner Program this month. This achievement results from our unwavering dedication to meeting the three essential criteria: Competency, Capability, and Customer Success.
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