Five9 Blogs

Five9 Genius AI Process: A Strategic Approach to Deploying AI Successfully in CX

Deciding which customer experience (CX) platform to use is a significant decision for your company. Additionally, considering how to leverage AI to enhance customer interactions can make this decision even more challenging. The result: AI initiatives face significant hurdles and high abandonment rates.

Callan Schebella Executive Vice President, Product Management

Kelli McMillan Recognized a Inclusive Channel Leader 2024

Kelli McMillan Honored in 2024 Inclusive Channel Leaders List

Five9 Blogs

We're proud to announce that Kelli McMillan, Five9 Director of Channel Sales, is among the honorees included on the 2024 CRN Inclusive Chanel Leaders list. The list recognizes over 100 individuals across the channel who are dedicated to building an inclusive culture where everyone can thrive and reach their full potential.

Stacey Cole Sr. Director, Global Partner Marketing

Celebrating Pride Month and Cultivating Inclusive Workplaces

Five9 Blogs

As June unfolds, rainbow flags wave high, and vibrant celebrations mark the start of Pride Month worldwide. It's a time to honor the LGBTQ+ community's rich history, acknowledge the ongoing struggle for equality, and celebrate the diverse identities that enrich our society. At Five9, Pride is a month of celebration, not only for its symbolic value but also for the chance to foster a workplace where everyone feels valued and respected.

Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Channel Women Leading Five9’s Growth and Innovation

Five9 Blogs

The CRN Women of the Channel list recognizes women demonstrating exceptional channel leadership, strategic vision, and advocacy.

Jake Butterbaugh Five9 Vice President, Global Channel Sales

Five9’s 10-year IPO Anniversary: A Journey of Growth and Innovation

Five9 Blogs

Today marks a major milestone as we celebrate Five9’s 10-year anniversary as a publicly-traded company.

Five9

Why I Joined Five9

Five9 Blogs

I’ve spent 30 years working with customers, tech providers, and clients in the customer service space. Here are five compelling reasons why I joined Five9.

Steve Blood Vice President, Marketing

Empowering Perspectives: Five9 Female Executives Share the Career Advice that Impacted Them Most

Five9 Blogs

I’m proud of how many strong female leaders we have within the Five9 organization in all parts of business, from engineering to customer advocacy to HR and marketing.

Andy Dignan Chief Operating Officer

Andy Dignan has spent the majority of his career in the contact center and collaboration space. From consulting, to implementing, to designing, and selling solutions, his strength lies in his ability to bridge the gap between technical and business level conversations. Whether it’s meeting with a CIO or whiteboarding with a CTO, Andy is skilled at developing solutions that create positive business outcomes. He has a deep understating of the technology landscape and is considered an industry expert in the contact center & collaboration industry.

Five9 Takes Flight on Google Cloud Marketplace

Five9 Blogs

With our new listing on Google Cloud Marketplace, Five9 is poised to help even more businesses achieve their CX goals.

Hispanic Heritage Month: Cooking Carries Our Stories

Five9 Blogs

Cooking carries our stories, and our meals bring people together. This Hispanic Heritage Month, learn more about how our Five9 Hispanic American employees celebrate this month and what favorite recipe carries THEIR story. 

Alondra Mendoza Social Marketing Coordinator

Five9 Advances to Platform Tier in ServiceNow's Build Partner Program

Five9 Blogs

Five9 has advanced to the Platform Tier in ServiceNow's Build Partner Program this month. This achievement results from our unwavering dedication to meeting the three essential criteria: Competency, Capability, and Customer Success.

Travis DeBell Regional Alliance Manager, Business Development

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