Lululemon uses Five9 to improve relationships with customers by leveraging ease of administration, ease of implementations and being able to deploy a solution all over the world.
Sheila McGee-Smith presented at the Five9 2018 Sales Kickoff discussing her insights about the contact center industry and the upcoming forecast for this year.
When I had trouble with my internet connection last week it made me wonder how those big companies were doing with their global customer service operations.
Your CIO understands these benefits at this point so here are some ideas for testing cloud options that leverage existing investments, rather than uprooting and forklifting them out.
