Skip to main content
LIVE
Watch Live
Gartner® Names Five9 a Magic Quadrant Leader™
See Why
Five9 has acquired Acqueon
Learn More
1-800-553-8159
Expand Menu
Get Support
Expand Menu
Chat with Sales
Expand Menu
Contact Us
Expand Menu
Press Enter to Search
1-800-553-8159
Pricing & Bundles
View Demo
Login
Cloud Contact Center
Workflow Automation
United States
Europe
Studio IVA
United States
Australia
United Kingdom
Canada
Support
Press Enter to Search
Products
Expand Menu
Overview
Expand Menu
Products Overview
Expand Menu
Why Five9?
Expand Menu
Why Cloud?
Expand Menu
Contact Center Software
Expand Menu
Pricing
Expand Menu
How it Works
Expand Menu
Trust Office
Expand Menu
CX Marketplace
Expand Menu
Core Cloud
Expand Menu
Global Voice
Expand Menu
Agent Desktop Plus
Expand Menu
Supervisor Plus
Expand Menu
Engagement Workflow
Expand Menu
CRM Integrations
Expand Menu
UC Integrations
Expand Menu
APIs & SDKs
Expand Menu
AI & Automation
Expand Menu
Artificial Intelligence
Expand Menu
AI Agents
Expand Menu
Agent Assist
Expand Menu
AI Summaries
Expand Menu
AI Insights
Expand Menu
AI Knowledge
Expand Menu
GenAI Studio
Expand Menu
Workflow Automation
Expand Menu
Reporting & Analytics
Expand Menu
Employee Engagement
Expand Menu
Workforce Engagement
Expand Menu
Quality Management
Expand Menu
Workforce Management
Expand Menu
Interaction Analytics
Expand Menu
Performance Management
Expand Menu
Gamification
Expand Menu
Customer Engagement
Expand Menu
Inbound
Expand Menu
Outbound
Expand Menu
Blended
Expand Menu
Digital Engagement
Expand Menu
Voice
Expand Menu
Email
Expand Menu
Mobile
Expand Menu
Chat
Expand Menu
Social
Expand Menu
SMS/Text
Expand Menu
Video
Expand Menu
Solutions
Expand Menu
By Industry
Expand Menu
Healthcare
Expand Menu
Financial Services
Expand Menu
Retail
Expand Menu
Higher Education
Expand Menu
Government
Expand Menu
Sales & Telemarketing
Expand Menu
Customer Services
Expand Menu
Outsourcing
Expand Menu
Collections
Expand Menu
By Company Size
Expand Menu
Enterprise
Expand Menu
Mid-Market
Expand Menu
Small Business
Expand Menu
By Role
Expand Menu
Business Strategy
Expand Menu
Supervisors
Expand Menu
Agent
Expand Menu
Empower Agents to Deliver Results Anywhere
Expand Menu
Workforce Engagement
Expand Menu
Performance & Quality Management
Expand Menu
Supervisor Plus
Expand Menu
Move Fast with a Trusted Cloud Partner
Expand Menu
Cloud Migration
Expand Menu
Digital Engagement
Expand Menu
Interactive Voice Response
Expand Menu
Scale with AI & Digital Workforce
Expand Menu
Intelligent Virtual Agent
Expand Menu
Artificial Intelligence
Expand Menu
Agent Assist
Expand Menu
Find Efficiency with AI & Automation
Expand Menu
Workflow Automation
Expand Menu
Engagement Workflow
Expand Menu
Reporting & Analytics
Expand Menu
Services
Expand Menu
Overview
Expand Menu
Professional Services
Expand Menu
Training
Expand Menu
Support
Expand Menu
Customers
Expand Menu
Partners
Expand Menu
Partner Overview
Expand Menu
Partner Locator
Expand Menu
CX Marketplace
Expand Menu
Resources
Expand Menu
CX Marketplace
Expand Menu
Resource Library
Expand Menu
Case Studies
Expand Menu
Data Sheets
Expand Menu
E-books
Expand Menu
White Papers
Expand Menu
Webinars
Expand Menu
Events
Expand Menu
IVA Documentation
Expand Menu
FAQs
Expand Menu
About Us
Expand Menu
Overview
Expand Menu
Why Five9?
Expand Menu
News
Expand Menu
Blog
Expand Menu
Executives & Board
Expand Menu
Investor Relations
Expand Menu
Careers
Expand Menu
Events
Expand Menu
Trust Office
Expand Menu
View Demo
Expand Menu
Janna Pugh
Image
Understanding Communication Styles: A Guide for Customer Service Agents
Agent Empowerment
Customer Experience
Contact Center
How agents can use the four communication styles to ease customer frustration, connect, and improve customer experiences.
Call
1-800-553-8159
to learn more about Five9
View Demo
Get a Quote
Chat
