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Five9

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GenAI Studio

Next-Gen AI Summaries: Customization with Five9 GenAI Studio

GenAI Studio allows you to easily optimize the output of your call summaries based on your business needs. Craft and assess free-form prompts effortlessly and seamlessly integrate them into AI summaries for enhanced customization.
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IPO Anniversary

Five9’s 10-year IPO Anniversary: A Journey of Growth and Innovation

Today marks a major milestone as we celebrate Five9’s 10-year anniversary as a publicly-traded company.
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Ternio

Five9 and Ternio Mobilize Your Global Workforce

TernioF9, an all-in-one mobile app developed in collaboration with Five9, helps easily mobilize your global workforce for instant access to your contact center.
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Pride 2024

Celebrating Pride Month and Cultivating Inclusive Workplaces

As June unfolds, rainbow flags wave high, and vibrant celebrations mark the start of Pride Month worldwide. It's a time to honor the LGBTQ+ community's rich history, acknowledge the ongoing struggle for equality, and celebrate the diverse identities that enrich our society. At Five9, Pride is a month of celebration, not only for its symbolic value but also for the chance to foster a workplace where everyone feels valued and respected.
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Cloud with lightening bolts of numbers mimicking data points.

The 6 Logical Steps to Data Migration

As an on-premises enterprise contact center manager/supervisor/CEO, does “data migration” make you think “not an option?”  

We understand. Moving vast amounts of data while maintaining data consistency and integrity is a highly technical process that requires meticulous planning, communication, execution, and support.  

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Five9 Acqueon

Five9 and Acqueon: A Big Step in Advancing the Five9 Vision

August 27, 2024 UPDATE: We’re excited to share that we’ve completed our acquisition of Acqueon

In today’s competitive landscape, consumers increasingly expect seamless and personalized experiences designed to exceed their expectations. Conversely, brands increasingly want to proactively reach customers for sales, e-commerce, bill pay, or appointment reminders, in addition to service and support. 

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Woman standing with phone surrounded by blue digital icons

Elevating Member Engagement: Unleashing AI with Five9 and Sandbox Banking

At Five9, we're proud to collaborate closely with partners like Sandbox Banking to set new benchmarks in customer ​and member ​experience for the financial services sector. Our partnership is gaining momentum for all the right reasons, and the results speak for themselves.

Call 1-800-553-8159 to learn more about Five9