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Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

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EY Names Mike Burkland Entrepreneur of the Year 2017 Finalist – Northern California

Mike Burkland, CEO & President, Five9 was recently announced as a Finalist in the Entrepreneur Of The Year 2017 Northern California Awards program.
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Are You Speaking the Language of Your Customer?

Consumers are always on and eager to interact with friends and businesses on their terms, to make it fast and simple for them.
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[Webinar] How Teladoc Overhauled Their Omnichannel Contact Center in 45 Days

Teladoc was faced with a specific challenge: Implement a new contact center solution in only 45 days, while entering the busy season in the healthcare industry.
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5 Things To Do During ICMI Contact Center Conference 2017

Five9 is looking forward to sponsoring this year’s ICMI event to help you discover tips, tricks, and best practices
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Five9 Recognized by Forbes as a 2017 Most Trustworthy Company in America

We’re humbled and honored to be named one of Forbes’ Most Trustworthy Companies in America for 2017.
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Happy Five9 Day – Thank You's, Trust, and The Top 100

Happy Five9 Day from the team at Five9! On May 9th the team at Five9 celebrates our outstanding company, culture, and history.
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My Highlights from Oracle Modern CX 2017 - This Year Vs. Last Year

Customer Experience topics were discussed last week while I was at Oracle Modern CX Conference

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