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Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

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[Video] Consistently Amazing Customer Experiences

Five9 launches Summer Release 2017 providing a powerful cloud platform that enables digital transformation.
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Five9 Launches Summer Release 2017, Major Release for Global Enterprises

Cloud platforms with modern architecture enable companies to embrace digital transformation and provide holistic views of end-to-end customer journeys across all touchpoints.
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The Contact Center of the (Near) Future

Contact center agents, even today, are largely segmented; they have chat, phone and email teams.
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Top 5 Reasons I Recommend Five9 as a Place to Work

From reading Glassdoor reviews to when I came onsite for interviews, I could tell there was something special about this place.
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Congratulations! EY Names Mike Burkland Entrepreneur Of The Year 2017 Winner

Mike Burkland, CEO & President, Five9 was recently named a Winner in the Entrepreneur Of The Year 2017 Northern California.
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[Podcast] CFO Thought Leader: Mind Your Data

Barry Zwarenstein, CFO, Five9 sat down with Jack Sweeney, Co-Host & Producer, CFO Thought Leader for a podcast.
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5 Tips For IQPC Call Center Week 2017

Summer is officially here and the Five9 team is headed to sunny Las Vegas for IQPC Call Center Week, June 27-30.

Call 1-800-553-8159 to learn more about Five9