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Five9 Blog

Gain new perspectives on AI, Five9, CX, and cloud technology here on our blog. With new contact center and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your customer service team.

AI Knowledge

[Video] Five9 Genius Introduced in Spring Release 2018

Five9 Genius is designed to bring practical AI to the contact center, and is a core layer within the platform enabling pervasive intelligence throughout Five9 applications.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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Five9 Launches Five9 Genius Delivering Practical AI for the Contact Center

Five9 Genius delivers practical AI for the contact center to create easier, smarter and personalized customer experiences.
Scott Kolman
Scott Kolman Senior Vice President, Corporate and Product Marketing

Scott Kolman is the Senior Vice President, Corporate and Product Marketing at Five9 with responsibility for the overall positioning and promotion of the Five9 product portfolio. Scott has an extensive background in technology marketing and is a recognized professional with expertise in the contact center, cloud and customer experience industry. Prior to joining Five9, Scott held marketing leadership positions at Genesys, Synchronoss Technologies, SpeechCycle, Amdocs, Lucent Technologies and Octel Communications.

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Mom as a Service - Happy Mother’s Day

As Mother’s Day approaches, I think how fortunate we are to be alive in a time when professional women have more flexibility to achieve work-life integration.
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Niki Hall Chief Marketing Officer
Five9 Day Celebration

Happy Five9 Day – Personalized Experiences, Cloud Innovation, Trusted Partner and Integration!

On May 9th Five9 celebrates our outstanding company culture. We also celebrate our wonderful customers.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

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Five9 Culture

I feel inspired when I see our values carried out each day by our employees in their actions, how they speak, and in what they accomplish.
Five9
Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

Digital Consumer

[Webinar] Discover the Secrets of Today’s Digital Consumer

In the age of digital transformation, providing exceptional customer service has never been more important.
Niki Hall's headshot
Niki Hall Chief Marketing Officer
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[Event] Salesforce Executive Breakfast Panel

We are excited to travel to New York for the Salesforce World Tour on April 26 where we have the privilege to hold an executive panel with Salesforce to kick off the day.
Kelly McDonald
Kelly McDonald Senior Marketing Manager

As marketing lead for the Five9 partner business, I get to work with our high-energy sales teams and our awesome ecosystem partners to help drive business and grow revenue. I have a BS and an MBA from Creighton University Heider College of Business and am based out of Omaha, NE.

Call 1-800-553-8159 to learn more about Five9

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