Description
NetFore is a recognized and certified professional services company with expertise in designing IVR’s and Natural Language IVA’s for Five9. NetFore translates the unique requirements of every customer into fully developed turn-key solutions that are crafted using best practices gained through years of real-world experience. The team are experts in building natural language IVA with the ability to understand and interact like a human assistant and can provide practical solutions to improve call containment and reduce transfers to the call center for assistance.
The NetFore team also has broad software development and systems’ integration expertise and can provide advice on creating and improving API’s for web service and 3rd party integration to provide personalized customer experiences.