LAZOOSCORP S.A.S

We are a Technology Solutions Integrator positioned as a leader in digital transformation, specializing in optimizing the customer experience, strengthening contact center processes and offering strategic consulting services.
At LAZOOSCORP, we have one conviction: the customer experience and customer service deserve a differentiated approach. In an ever-evolving world, users have clarity about their needs. In that context, our mission is to facilitate the improvement, reinvention and success of those relationships – Lazoos – with customers. We are here to elevate and transform the customer-company relationship to new levels of excellence and satisfaction.

At LAZOOSCORP We Create Relationships For Life

Leader in digital transformation, specialized in optimizing customer experience, strengthening contact center processes and offering strategic consulting services.
Our differentiating approach lies in the importance we give to human talent as a fundamental pillar for success in the implementation of technological solutions.

      Our Services
•    Technology
•     We offer state-of-the-art solutions for contact centers, including intelligent routing systems, voice analytics, chatbots, and real-time monitoring tools.
•    We integrate omnichannel communication channels to ensure smooth and consistent interaction across different platforms.
•    Strategic Consulting
o    We have a team of expert consultants who work closely with clients to understand their specific needs and challenges.
o    We perform exhaustive analyzes of processes and systems, identifying opportunities for improvement and proposing customized solutions that drive operational efficiency and profitability.
•    Humano Talent
o    We recognize that human talent is key to the success of any technological implementation. Therefore, we offer continuous training programs to keep our staff up to date with the latest trends and technologies.
o    We foster a collaborative and creative work environment, where each team member contributes significantly to innovation and client success.
•    Security & Compliance
o    We prioritize information security and customer privacy. We implement robust cybersecurity protocols and ensure compliance with relevant regulations and standards.
•    Measurable results
o    We establish key performance indicators (KPIs) to evaluate the impact of our solutions on customer experience, operational efficiency and profitability.
o    We provide detailed reporting and ongoing analysis to enable our clients to make informed decisions and adjust strategies as necessary.