Five9 (Inference) Recognized as an IVA Market Leader in the 2021

Opus Research evaluated 13 solution providers to better understand enabling platforms and technology, integration points and scalability, track record and future vision for enterprise-scale Conversational AI.

Download the guide to see Opus’ profile of our Intelligent Virtual Agent solution and learn key takeaways such as:

• The evolution of enterprise intelligent assistants and 8 selection criteria for today’s solution providers.
• Why adoption is increasing for solutions that let non-developers easily build and maintain natural language speech applications.
• Why Inference scored higher than any other vendor in Track Record.