Five9 AI Playbook: Is Now the Right Time?

We're only a month into 2025 and there's already been so much news on Artificial General Intelligence (AGI), AI Agents, DeepSeek - the list goes on.  

While the thought of using AI in your contact center might seem daunting, it's how you approach implementation that matters most - answering questions like: Is now the right time? Is my organization ready? And, which technology makes the most sense for my company?

Join our AI experts, Matt Bange and Sarika Prasad as they discuss industry best practices on assessing your needs, preparing your data and business applications for GenAI, and fostering a culture for change.

This Webinar Covers:

• How to identify when you're ready to adopt AI
• Building a practical business case for AI  
• Design solutions that are more personalized, efficient, and cheaper