Five9 AI Playbook: Aligning AI Deployment with CX Strategy
Implementing Generative AI requires careful planning—from configuring prompts and setting up guardrails to ensuring a smooth integration. Understanding key differences in AI deployment can help accelerate time to value while avoiding common pitfalls.
For organizations rolling out multiple AI solutions, a phased implementation can streamline adoption. Proper deployment strategies are crucial for optimizing performance and enhancing customer interactions. Equally important is preparing and training users to foster effective collaboration between AI and human agents.
Join AI experts Josh Sosebee and Sarika Prasad for part 2 of the AI Playbook series to explore best practices for deploying AI in CX.
In this webinar we’ll go over:
- Best timing and phasing strategies for AI deployment
- Key configuration tips for AI models
- Can existing AI solutions work with GenAI
