Building Winning Teams with The New CX: A Fireside Chat with NFL Coach Dr. Jen Welter

To deliver The New CX, organizations need the strengths of diverse perspectives to push CX boundaries by engaging winning teams. In this fireside chat, Dr. Jen Welter, the first female NFL coach, a sports psychologist, and a gold medalist, discusses the importance of changing the field by building a diverse workforce that will drive your competitive advantage.