Ask the Experts: How Leading BPOs Save Time and Money

The BPO market is expected to reach $435.89bn by 2028. Join Erin and Paul Bernardo, Sr. Enterprise Solution Consultant, as they discuss how the BPO market is transforming and share practical ways to take your BPO to the next level, as well as some CX scary stories and how to avoid them.

 

In this webinar, you will learn how leading BPOs leverage Five9 to:

• Hire flexible WFH agents and improve profit margins by pulling from a larger agent pool
• Bring on new clients quickly and retain existing clients
• Increase client satisfaction with accurate and transparent reporting