AdventHealth Focuses on Moving Patient Care Forward

AdventHealth uses Five9 as the platform for both its contact center support as well as in its physician practices. 

With 51 hospitals, 2,800 employed physicians, and 80,000 employees across nine U.S. states, AdventHealth strives to take care of its patients “mind, body, and spirit.” 

AdventHealth addressed several key issues, including gaining visibility into call volumes for the physician practices across multiple systems.