Frost & Sullivan Names Five9 a Growth and Innovation Leader in Latin America
Five9 has earned a position as a top performer in the Latin American CCaaS market in a benchmarking report from Frost & Sullivan.
The Frost Radar™: Latin American Cloud Contact Center Market, 2021 identifies Five9 as leader in growth and innovation, noting its people, platform, delivery, and flexibility as key drivers of success. The report analyzes leading CCaaS providers in terms of market reach, user adoption, growth rates, product innovation, and CX, and recognizes them with insight into their innovative offerings, projected growth rates, strengths, and opportunities for the future.
Read the Frost Radar report to learn:
- The Frost perspective on reasons to consider Five9 for investment, partnerships, or benchmarking
- Where the leading LATAM CCaaS vendors rank when it comes to growth and innovation
- Strategic insights on the rise of the hybrid work environment, omnichannel CX, and the critical role WFO and WFM play in the contact center
