Five9 CRM Integration with Microsoft Dynamics
Learn how the Five9 CRM integration with Microsoft Dynamics 365 can transform inbound calling experiences for your customers.
Empower your agents to increase productivity with:
- An intuitive agent dashboard to manage multiple interactions from various channels
- An automatic screen-pop of an inbound caller’s journey, context, and intent
- Real-time call transcript and call guidance
- Automatic post-call logging of details and AI-generated call summary