Five9 CRM Integration with Microsoft Dynamics
![microsoft teams dynamics](/sites/default/files/styles/resource_full_main_image/public/2024-10/MSFT_Teams_Five9_thumb_400x268.png?itok=FIeq2TXA)
Learn how the Five9 CRM integration with Microsoft Dynamics 365 can transform inbound calling experiences for your customers.
Empower your agents to increase productivity with:
- An intuitive agent dashboard to manage multiple interactions from various channels
- An automatic screen-pop of an inbound caller’s journey, context, and intent
- Real-time call transcript and call guidance
- Automatic post-call logging of details and AI-generated call summary
Watch the Demo Video
![](https://play.vidyard.com/MQhEDdC3N7rXqcPxLSNwE1.jpg)