US Radiology Specialists Unlocks $4M in Untapped Revenue with Five9 AI

Learn how US Radiology Specialists tackled call misrouting, reduced delays, and improved appointment scheduling for over 7 million annual studies. With Five9 AI agents and intelligent routing, they enhanced call routing, automated outbound campaigns, and integrated with Salesforce for real-time data access. These changes not only improved patient experiences but also unlocked millions in new revenue.

Discover how US Radiology Specialists:

• Boosted call routing accuracy, reducing abandonment rates to under 4%
• Increased call volume by 25% while saving the equivalent of 15 FTEs
• Achieved $4M in new revenue with a 24% higher appointment conversion rate
• Enhanced agent efficiency with automation, cutting 4.5 minutes off outbound call time