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Aeroflow Health Streamlines Calls with Five9 AI

case study

A leader in providing access to medical equipment and supplies, Aeroflow Health had high call volumes, high call abandonment rates on IVR, and rising average handle times. Five9 reversed those trends. 

See how:

  • Aeroflow Health reduced call volume by 15%.

  • The company decreased average handle times.

  • Its contact center automated after-call work. 

Download the Case Study