Pobl – On the Path to a Digital Future

Pobl, a customer of EMEA Gold Partner Onecom, is a not-for-profit organisation with almost half a century of creating affordable homes, co-ordinated from headquarters in Newport and Swansea. Pobl continues to embrace digitalisation and its role in improving and personalising care, as the management team at Pobl placed technology front and centre of their 10-year “Next Decade of Difference Making” strategy.

Read the case study to learn how the Five9 Intelligent Cloud Contact Center enabled Pobl with

• Integrations with multiple systems
• Reliable, high-quality calls regardless of location
• Scalable cloud contact center that can adjust and grow to the needs of the business