Duane McKaig
Sr Enterprise Solution Consultant, Five9
Josh Pikal
Product Marketing Specialist, Five9
For many government agencies, improving customer support for citizens is the key to becoming more cost-effective. Resolving customer inquiries on the first call increases productivity - and helps maintain a positive reputation too.
Citizen calls often require specific expertise or time-sensitive escalation, so it's imperative that agents can easily connect with non-agent subject matter experts that are qualified and available.
Join us Thursday, April 29th at 10 am PT to learn why the Five9 UC integration with Microsoft Teams increases first call resolution (FCR) and improves calling experiences for citizens and agents.
Join our webinar for an inside look at...
- Best practices for delivering citizen support
- The power of integrating Microsoft Teams and Five9
- A live demo of the Five9 UC Integration with Microsoft Teams
Don't miss this opportunity to see the impact of Five9 and Microsoft Teams working hand in hand!
