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Description
As a proud partner of leading CCaaS provider Five9, Wilmac Technologies works sells, implements, and supports Five9 Intelligent Cloud Contact Center. Beyond that, Wilmac is a part of Five9’s ISV program with our customer interaction data management and archiving solution Continuity Replay Cloud. Continuity Replay is cloud-based, vendor agnostic, and omnichannel, meaning that it can ingest call recordings, emails, webchats, videos, and other forms of customer interaction data from a wide variety of vendors.
