Faster Agents with good data helps us be more efficient and make better choices. Five9 Agent Assist helps reduce the call handle time while keeping the call information consistent and accurate.
Lucy Sung
COO
TruConnect is an American mobile virtual network operator (MVNO) that sells mobile hotspots, smartphones, mobile data plans, and prepaid cell phone talk and text plans on the T-Mobile network. Committed to bridging the digital divide for underserved communities with affordable connectivity access, TruConnect partnered with Five9 during the pandemic to implement practical AI across its three contact centers.
