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Contact Center News

Find more than just contact and call center news, with press releases, notes, and more contact center feature updates from Five9, the leader in the cloud contact center software industry.

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Five9 Announces Upcoming Conference Participation

May 13, 2016

Five9 Announces Revenue Growth of 26% and Positive Adjusted EBITDA for the First Quarter of 2016

May 10, 2016

Could Chat Bots Replace Human Jobs?

Forbes

May 10, 2016

Tips to Balancing Contact Center Automation Costs and Quality

Destination CRM

May 4, 2016

Largest Telehealth Provider Moves to the Cloud with the Five9 Virtual Contact Center

May 2, 2016

Five9 Off to the Races in EMEA

No Jitter

April 18, 2016

Facebook Opens Its Messenger Platform to Chatbots

VentureBeat

April 14, 2016

Five9 to Report First Quarter 2016 Financial Results on May 10, 2016

April 13, 2016

Five9 Expands Cloud-Based Contact Centre Solutions to EMEA Market

April 7, 2016

Mind the Gap: Avoid these Customer Journey Mapping Mistakes

1to1 Media

April 5, 2016

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