All the essential tools your teams need to operate a best-in-class inbound, outbound or blended global center.

Canada has a great way to make its contact centres more productive: intelligent virtual agents. IVAs create a digital workforce, helping you reduce agent handle time, lower service costs, and lessen the number of calls taken by live agents. 

Call Center Software from Five9 See

Call Center Software from Five9 See

Canada has a direct path to better agent productivity. With the Predictive Dialler, Five9 empowers agents to achieve peak efficiency by leveraging AI to prioritise live voice connections.

Metrigy Names Five9 a MetriStar Top Provider

Five9 Earns Metrigy’s MetriStar Award for Workforce Optimization Platforms

Aragon Research Names Five9 a Leader

The Aragon Research Globe™ for Intelligent Contact Center 2019 report examines 13 major providers in a market that is in the midst of a transition from traditional offerings to AI based ones.