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Contact Center News

Find more than just contact and call center news, with press releases, notes, and more contact center feature updates from Five9, the leader in the cloud contact center software industry.

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Five9 Reveals Why 60 Percent of Companies Are Not Formally Supporting Social Customer Care

CMRXchange

July 22, 2015

Companies Ignoring Social Media Put Their Survival On the Line

TMCnet

July 22, 2015

NASDAQ CEO Signature Series

NASDAQ

July 22, 2015

NASDAQ Interviews Five9 CEO Burkland about the "Paradigm Shift" of Hosted Contact Centers

TMCnet

July 22, 2015

87% of US adults don’t know the difference between contact center and CRM software

1to1 Media

July 22, 2015

Mobile, Social and Cloud Cause Contact Centers to Rethink Workforce Management

Wired

July 22, 2015

How Mobile Changes Everything for Call Centers

Flowroute Blog

July 22, 2015

Medical Alert Steps Up Customer Service, Helps Seniors with Five9 Solution

TMCnet

July 22, 2015

Five9 Discusses How to Bring Meaning to Customer Relationships Today

TMCnet

July 22, 2015

Avoiding Call Center Disasters (Before They Happen)

Business News Daily

July 22, 2015

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