The New CX Starts with Five9

Discover effortless, personalized, connected interactions across the entire customer journey.

  • Deliver AI-powered, hyper-personalized experiences for the New CX.
  • Leverage a reliable, scalable Intelligent CX Platform with 99.999% uptime.
  • Empower agents and gain insights with practical AI and comprehensive analytics.
Why Five9 landing

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Meet The New CX 

Today’s fragmented CX leaves customers frustrated and businesses struggling. Five9 combines industry-leading AI with human ingenuity to deliver seamless, intelligent, proactive engagements, redefining interactions—empowering agents, elevating satisfaction, and driving loyalty and growth. The New CX Starts Here.

Experience The New CX 
 

See The New CX in Action

Alaska Case Study

More Care, Less Complexity: Alaska Airlines' CX Transformation

Alaska Airlines transitioned to the cloud, scaling omnichannel support and empowering remote workforce with AI-driven Agent Assist to simplify operations, enhance efficiency, and drive growth through seamless customer care.

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Central Bank Case Study

Central Bank Gains Efficiency with Smarter, Optimized Support

With 80% intent-matching accuracy through AI Agents, Central Bank resolved routine inquiries efficiently, allowing live agents to spend more time building loyalty through personalized, community-focused care

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Exact Sciences Case Study

Exact Sciences Cuts Patient Time by 60% with Smarter CX

Reduced test scheduling time by 60% using AI-driven solutions, helping patients complete at-home cancer screenings faster and supporting their mission to save lives through early detection.

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US Radiology Case Study

Lumexa Imaging Improves Patient Care While Unlocking $4M in Revenue

Automated follow-up reminders, helping patients schedule imaging before deductibles reset, reducing costs, improving care, and driving $4M in revenue.

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