Skip to main content

Call Center Phone System from Five9

Award Winning Call Center Software

  • INBOUND
  • OMNICHANNEL
  • COLLECTIONS
  • OUTBOUND
  • SALES & MARKETING
  • OUTSOURCING
  • BLENDED
  • CUSTOMER SERVICE

Five9 Makes Your Call Center More Productive

Five9 provides market-leading call center solutions for inbound, outbound, blended, and multichannel contact centers. Using Five9 is easy — it’s in the cloud, so all your agents need is a computer, a headset, and an Internet connection, and they can use Five9 from anywhere. Five9’s cloud-based software is also much simpler to set up than traditional, on-premise systems that require months of configuration. With Five9, your contact center can be up and running in just a matter of hours.

Get a Quick Quote

Leading Brands Choose Five9

 

Logo Wall
Logo Wall
Logo Wall

Build Trust with Your Customers

“Whether calm seas or the middle of a storm, Five9 delivers.”

Teddy Liaw
NexRep

Pay Only for What You Need

  • Pricing is based on the number of seats, usage, and features. If you only need 3 seats, you only pay for 3 seats. Changing that number is easy.

 

No Long-Term Contracts

  • Choose a month-to-month or annual plan. It's your choice. There are no long-term contracts to limit your flexibility.

No Infrastructure Costs

  • All you need is a computer, Internet, and a headset. Five9 is in the cloud, so there are no big up-front costs. No servers. No technicians. No maintenance.

No Surprises

  • Pricing is simple. The basic product includes a generous set of features and popular bundled plans with unlimited talk-time and monthly per-agent fees. Unbundled pricing is available.

Features that will bring your call
center service to the next level.

Image
Abstract visual of a person's head and star

Smart Dialer

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

Image
Icon of a CX agent and a desktop

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

Image
Intelligent Routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

What people are saying about our Contact Center Software...

The NexRep contact center is different from other contact centers in that a hundred percent of our agents are virtualized at home and we're able to route contacts – whether it be voice, emails, chats, SMS, or even social media – through the cloud directly to the homes of our agents.

Teddy Liaw

CEO, NexRep