Optimize Outbound Results with Predictive Dialing

Providing advanced algorithms to predict agent availability and adjust dial rates accordingly

  • Reduce agent idle time and increase productivity by better aligning staffing levels with calling rates
  • Boost connection rates with answering machine detection, certified caller, and other advanced technologies
  • Avoid dialing errors caused by manually dialing numbers

Reduce agent idle time and increase productivity by better aligning staffing levels with calling rates

Boost connection rates with answering machine detection, certified caller, and other advanced technologies

Avoid dialing errors caused by manually dialing numbers    
 

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Get the Right Auto Dialer Solution for Your Business

Whether your business uses outbound dialers to drive sales or connect with customers,
Five9 auto dialer solutions support multiple dialing modes to align with your unique business 
needs and requirements. Discover the solution that works best for you!

The result is a more efficient, proactive workforce – and an elevated customer experience

Maximize Productivity Today

Trusted and used by 3,000+ global customers

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See The New CX in Action

Alaska Case Study

More Care, Less Complexity: Alaska Airlines' CX Transformation

Alaska Airlines transitioned to the cloud, scaling omnichannel support and empowering remote workforce with AI-driven Agent Assist to simplify operations, enhance efficiency, and drive growth through seamless customer care.

Central Bank Case Study

Central Bank Gains Efficiency with Smarter, Optimized Support

With 80% intent-matching accuracy through AI Agents, Central Bank resolved routine inquiries efficiently, allowing live agents to spend more time building loyalty through personalized, community-focused care

Exact Sciences Case Study

Exact Sciences Cuts Patient Time by 60% with Smarter CX

Reduced test scheduling time by 60% using AI-driven solutions, helping patients complete at-home cancer screenings faster and supporting their mission to save lives through early detection.

US Radiology Case Study

US Radiology Improves Patient Care While Unlocking $4M in Revenue

Automated follow-up reminders, helping patients schedule imaging before deductibles reset, reducing costs, improving care, and driving $4M in revenue.

Do more with the Five9 Intelligent CX Platform

Deliver AI-driven, hyper-personalized experiences with The New CX.

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